Today, May 1st, 2025, I had Creekside come out to refresh my gas fireplace we had them install five years ago. #1. My fireplace has been a quality since day one, it has worked and been used every day for five years. #2. Having a quality crew to service your product is just as important. Today, Randy and Caden came to my property, on time, in uniform. They were polite and well-trained. Now I have a well-restored Craftsman home with expensive furnishings over 100 years old, and I have spared no expense in its restoration; over 100k has been put into this project. Randy and Caden immediately put down a drop cloth and was careful in every way as they tore down the fireplace, well equipped with all the extras my fireplace needed today, since what was suppose to be a simple refresh turned into a more major replacement of parts, they had everything needed on their truck and both worked together diligently to replace and repair and rebuild my fireplace. Total professional at all times, these are the kind of service guys you would be comfortable with in your home. I respect Creekside for the way they run their company as an example of the people they have working for them. Thank you, Randy, Caden, and Creekside Hearth Patio and BBQ!

I recently got a new wood stove installed from Creekside. The buying process with Walt was a great experience, very knowledgeable and experienced nice guy. After the initial quote Mike the owner came out to my place, to look at my situation, to make sure that everything will fit as intended. Very nice guy, too. Due to an upcoming business trip I had to adjust the the planed installation. Walt worked with me to get everything adjusted and made sure that it worked according to my schedule. The installation team with Randy, Robert and Ken did an amazing job. They took care that everything was protected and perfectly cleaned up after they finished installation. They walked me thru the whole process of curing the paint on my new stove and how to operate my new wood stove most efficiently. I got a KUMA ASPEN wood stove. Did a 5 hour slow burn and curing of the paint yesterday right after they left. Today I started me fist real fire. I filled it up about half of it's capacity, now after 7 hours it's still as hot that I can't leave my hand on it. Summarizing my experience, I just can recommend to get with them if you are on the market for a new wood stove.

Iknow this is long but bear with me...We bought a home last November 23 and hired maybe 5 different chimney companies for inspections. Cost about 1500. Unfortunately didn't know about these guys then. We hired one of the 5 and several thousand later had more damage than what we started with and were told a wood stove "couldn't be reinstalled" and we're sick with a hole in the chimney and more damage to the chimney. Hired Mike and his family and crew, explained the situation and just wanted an out side professional opinion. They came out within days and documented everything for us and lots and behold a wood stove was magically possible again. Mike came in on a weekend they weren't open to public to talk to us and help us pick out the best wood stove for our home. The ladies in the office were super sweet and accommodating and answer any questions we had without sounding irritated same with Mike and his wife who contacted us on their personal cells numerous times. They then created a time line and made it happen no matter what issues they encountered. After install was done Mike and his guys all went over thoroughly EVERYTHING with the new stove and told us to call with any questions. Hands down best experience I've ever had with not only a chimney and fire place install company but I can't say I've ever experienced this amazing level of service. If there is ever a question, chose Mike and his family and crew at Creekside!

Fast, friendly, professional service. They make you feel your business is important and you are part of the Creekside Family. Doing business with them for several years!

Incredibly responsive, prompt and professional. One of the best experiences we have had so far. You won’t find better customer service or more knowledgeable staff.

Walt was a great help took a his time to explain everything

We recently had them out to inspect our fireplaces. Their team was very knowledgeable and friendly. They helped guide us through our options and provided us with beautiful results. Thank you Creekside!

We just purchased a Harmon pellet insert from Creekside, their sales people were great, no pressure and very knowledgeable. Mike and his helper came and installed our unit yesterday. Very seamless and professional job. Very careful not to make a mess and cleaned up completely. When finished he took time to carefully explain operation a maintenance procedures. We highly recommend this business.

Just had Creekside work on my gas fireplace. The technician Brian got everything working great and looks wonderful, very knowledgeable and I would highly recommend this company which was highly recommended to me. Thank you!

I recently used Creekside Hearth for a chimney inspection and sweep, and I couldn't have had a better experience. From start to finish, the team was friendly, professional, and took the time to explain the process to me. They arrived with me having limited knowledge about my chimney / fireplace, but their expertise and guidance left me feeling assured and ready for the winter season. I appreciate their expertise and plan to rely on them for years to come. Highly recommended!

They continue to meet and exceed my expectations.

A big shout out to all the crew at Creekside. Making a major purchase to make a major improvement on our almost 100 year old home required a lot of research and we asked a lot of questions. Everyone we spoke with provided the helpful information we were looking for and we found a wood stove on the showroom floor that worked perfectly for our needs. A "warm" thanks for all the help and cooperation that made this venture, start to finish, a pleasant and successful one.

This place is awesome! If you are looking for a fireplace, grills, or wood stove parts and pieces, I would highly recommend you check this store out! Thank you for all your help!

Stopped in and I liked the customer service. Thought, nice place. Seem very honest, happy to help. Employees very positive. Update, purchased a wood burning insert, we love it. Had two chimney sweeps so far. Great company. Great employees. Great service. Will continue to recommend and purchase products and services. If you want it done professionally, with safety in mind, talk to Creekside.

The staff at Creekside is amazing. My husband and I have been to their store multiple times over the past three years. Marilyn, Michael, and the rest of their employees are knowledgeable, creative, and professional. We would recommend Creekside for high-quality fireplace services. Warmest regards :o) Jean

Very nice establishment. We worked with the owner Marilyn. Very professional. We didn't feel like we were just a customer.

Very helpful staff. High quality BBQ grills.

Great selection and wonderful people!

These guys are great. They were prompt from start to finish. We wanted a wood stove for additional heat throughout the winter. We could not be happier. They stayed on budget and the install looks great. I would highly recommend them.

Friendly, relaxed and professional.

We had our fireplace converted from natural to gas and had a great experience with Creekside! We love the end result!!

Really good company, they certainly go above and beyond and there prices are the best! We’re really greatful!

Our experience with Creekside was perfect. We converted our natural fireplace to gas and couldn't be more pleased. Thank you for your expertise and your patience. Highly recommended!!

Purchased from and had Creekside install the Antoinette FP7 woodburning fireplace. Great place to work with from start to finish. Very pleased with the product and the work. They know their business well and I highly recommend them.

We needed a new fireplace, went from wood burning to gas. This company and the group of installers including the owner did an amazing job. I am so happy with my fireplace. Thank you.. they were recommended as a go to for fireplaces. So glad I did

Very nice store, tons of options, clean and well laid out. Some hard to find premium brands. Great staff.

We love our Creekside stove insert! Everyone at the store did their best to answer our questions, assist us with a tricky existing fireplace, and make sure everything was safe and proper, in addition to working around the COVID issues of the last year. Creekside is a first rate local business with great products and top-notch customer service!

Creekside really impressed me by finding another quality wood-pellet supplier when the main supplier couldn't meet demand this season. Thanks!

THE place for all fireplace needs!! This fine establishment is family owned and operated. Always friendly, honest and helpful. We are updating our fireplace with some new accessories and was floored by the displays, variety, and no rush service. Rachel has been fantastic in assisting us with our decisions in decor. If you have interest in other wood burning heaters, the variety is fantastic. What about grilling? Oh yeah, they have the grills too! I highly recommend this business for your fireplace needs and ideas for design. I am glad to have come across this fine facility!

Staff very helpful. We were gifted a pellet smoker and stopped in Creekside to buy pellets. They helped with operational tips, learnings from them using the product and recepie suggestions. Very happy we stopped in. They do stock 5 different cooking pellet flavors.

Very polite, customer service oriented, and extremely helpful and they KNOW THE PRODUCTS they sell!!! I believe the lady's name that helped me was Dee, if im wrong I apologize!! She spent about an hour going over the pros and cons of the grills I was looking at, she answered all my questions, showed me all the details, and how to clean, remove, use the rotisserie, etc, I could go on and on. And then they delivered for a very small fee to me the next day!! Unbelievable people, great customer service. Im smoking some chicken as I write this on my new Napoleon grill!!! Thank you CREEKSIDE!!!!! I would HIGHLY RECOMMEND THEM!!!!

They have a wide selection of fireplaces inserts skulls and BBQs many companies many designs and models and more options than what they have on their showroom are available as well along with all these supplies and accessories for the Sammy might need they were very helpful and knowledgeable they were more than happy to answer any questions I had and if they didn't know them they went out of their way to find out for me

Very knowledgeable staff! Got me everything I needed even though I didn't purchase my stove from them. Sold me all the right pieces for my chimney liner and even took back the ones that didn't work out with no restocking fee. They were highly concerned with getting me the right equipment to make sure everything was safe and successful! Thank you so much for your help!

Very helpful good advice and a good selection of wood burning stoves

Creekside employees are the most knowledgeable and helpful people, Walt is the most patient person you’ll ever meet. Yes purchasing a fireplace is a big ordeal when starting from scratch, the workers went out of there way to help and explain every step of the process. Top notch job from top notch people. Would highly recommend! Love our new fireplace.

Walt was so very helpful, knowledgeable and patient with all our questions. Well worth the trip!

Great place very very friendly service LOVED talking to the owners having them come out and give me a price on a fireplace insert

great staff love this place

Mike and his crew arrived at the exact time he said they would. They were pleasant and well-mannered. They laid a drop cloth down to protect my floors. Over 2 days, they worked quickly and did an amazing job. I contracted with Creekside for two fireplaces. The price was reasonable and Mike assisted with the design process and made it very easy. I would definitely do business with Creekside again.

Super nice people ,willing to answer any questions

Amazing showroom. Friendly, knowledge staff. Quality products.

Great service and friendly people. No high pressure sales. Lots of variety to choose from. Highly recommend.

very helpful staff, clean, big selections

Great people.

The moment you walk into the showroom you will see who knows everything about what you are looking for. They have everything you can think of in the heating department. It's no secret that you get what you pay for now days. So trying to compare competitors pricing isn't a option. If you've done your research you will see for your self how much better everything is built. Great atmosphere!

Good customer service, I recommend them.